Return & Warranty
BuyMeGadget kindly advises you to read the following policy carefully before purchase.
Return Dead On Arrival (DOA) Item
You should inform us in 2 days if item received is Dead On Arrival (incorrect usage excluded). In this case, please provide us with proof as below:
- The Photos of original BuyMeGadget package with front and back sides;
- The Photos or video of the defective item;
- The Photos or video showing the malfunction of the defective item
To return a DOA item, you should:
- Contact our customer service team for a RMA number. Unauthorized return will not be accepted.
- DOA item should be returned with ALL items originally included in the package including retail box, manuals, cables, accessories, etc.
- DOA item should be returned via the least expensive method. For return shipping fee reimbursement, please contact our customer service team for details.
Return Wrong On Arrival Item
If the item you received is completely different from the one you ordered, please inform us within 2 days after delivery with photos about package and items. If you like the wrong item, you may keep it and we will offer you a discount for compensation. For details, please contact our customer service team.
Product warranty is 6 months counted from the date of shipment for all electronic products unless otherwise noted on the product page. If a product develops a fault during the warranty and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.
- We will pass the defective item back to its manufacturer and help coordinating the repair.
- You will have to pay the shipping charges both ways.
- Before returning the defective item, please contact our customer service team. Unauthorized return will not be accepted.
- We recommend you to return the defective item via Registered Airmail to prevent lost during shipment.
Any question on above, please free to contact us via
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